Introduction
At Essencora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase. By using our site, you agree to the practices described below.
Information We Collect
When you place an order or create an account with Essencora, we collect personal details such as your name, email address, shipping address, and payment information. We also gather information about your browsing activity on our site through cookies and analytics tools. This may include your device type, IP address, and pages visited.
How We Use Your Information
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support. If you choose to opt in to our marketing communications, we may use your email address to send you updates, promotions, or newsletters. We also use browsing data and cookies to improve your shopping experience and to better understand how our website is used.
Cookies and Analytics
Essencora uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect usage data for analytics purposes. Cookies are small files stored on your device that help us recognize you and personalize your visit. You can adjust your browser settings to refuse cookies, but some site features may not function properly without them.
How Long We Keep Your Data
We retain your personal information only as long as necessary to fulfill your orders, provide customer service, and comply with legal obligations. Browsing and analytics data may be kept for up to 24 months for reporting and site improvement purposes. If you request deletion of your account or data, we will remove your information in accordance with applicable laws.
How Your Information Is Shared
We share your personal information only with trusted third parties who help us operate our business, such as payment processors and shipping carriers. These partners use your data solely to fulfill your orders and process payments. Essencora does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Rights and Choices
You have the right to access, correct, or delete your personal information held by Essencora. You may also opt out of marketing emails at any time by using the unsubscribe link in our messages. If you wish to exercise your rights or have questions about your data, please contact us as described below.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at [email protected]. We are happy to assist with any privacy-related inquiries or requests.