Understanding Your Privacy with Essencora

Information We Collect

Essencora respects the privacy of our customers. We collect specific information to enhance your experience with our products. This includes personal details such as your name, email address, shipping address, and payment information. Additionally, we may gather data on your usage of our website, including IP addresses and browsing patterns, to better understand our audience and improve our offerings. This information is essential for fulfilling orders and providing tailored services.

How We Use It

The information collected serves several purposes. Primarily, it allows us to process transactions and deliver products efficiently. It also helps us communicate with you regarding order confirmations, shipping notifications, and customer support. Your data enables us to enhance our website and its functionality, ensuring a seamless experience. We may also use aggregate data for marketing insights, but this does not identify individuals.

Sharing & Disclosure

Your information may be shared with trusted third parties who assist us in operations, such as payment processing and order fulfillment. These parties are obligated to maintain confidentiality and protect your data. We do not sell or rent your personal information to any external parties. In compliance with applicable laws, we may disclose your data if required to do so by law or in response to valid requests from public authorities.

Cookies & Tracking

Essencora employs cookies and similar tracking technologies to enhance user experience on our site. Cookies help us remember your preferences and improve site functionality. You may choose to accept or decline cookies through your browser settings. Keep in mind that declining cookies may hinder your ability to access certain features on our website. We utilize analytics tools to better understand user behavior and optimize our offerings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. This includes maintaining records as required by law or as needed for dispute resolution. Once your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies. Regular reviews of our data retention practices ensure compliance with applicable regulations.

Security

Safeguarding your information is paramount. Essencora implements appropriate technical and organizational measures to protect your data from unauthorized access, loss, or damage. We utilize encryption and secure servers to ensure that your information remains protected during transmission. However, please acknowledge that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have rights regarding your personal information under various laws, including the CCPA, CPRA, GDPR, and state-specific regulations. These rights may include access to your data, the ability to request deletion, and the right to opt out of the sale of your information. To exercise these rights, please refer to the relevant sections of the applicable laws or our contact page for assistance.

Children’s Privacy

Essencora does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe that a child has provided us with personal information, please contact us through our contact page so we can address the issue.